Sales and Customer Operation

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Sales and Customer Operation

Sales and Customer Operations

Speak with a sales and customer operations specialist.

Value Proposition

The Right People, the Right Expertise

With customer operations success top of mind, we attract, train, coach and motivate top talent with the tools for the best sales results, whether communicating directly to customers, or in a business-to-business model. Knowing your business is growing on a global scale, our multilingual experts are ready to deliver for your brand with the right mindset and the right language expertise across the omnichannel customer lifecycle.

Value proposition to your business
We help you grow your insight

Grow Your Insight, Grow Your Business

The ability to understand your customer operations, and their behaviors, gives you the insight to develop and grow your revenue. Powered by predictive insights, our sales and customer retention programs help you increase the lifetime value of every one of your customers. Harnessing insightful data brings clarity to key metrics including the best time to call and customer personas to drive conversion, retention rates and mitigate fraud risk. Through our Voice of the Customer (VOC) program, we use advanced speech analytics to meet sales KPIs and impact customer attrition and retention. Our operational best practices add value across the team, including automated sales verification and post-call analytics.

We help you grow your insight

Value chain

Your business is our priority

We put you first.

Working with you to get the best candidates to fit your ecosystem.

Customized fee percentages

Customized fee percentages.

We come with the proper pricing and fee percentage to your needs.

Agency specialty

Agency Speciality.

We have different types of roles. Small but highly skilled team.

Escalated management

Escalated Management level.

Management approaches change based on your needs.

Customer-centric foundation

A Customer-Centric Foundation

Keep your current customers while attracting new ones with Sales and Retention.

Omnichannel

Omnichannel

Providing customer relevancy for optimal sales results.

Deep expertise

Deep Expertise

Leveraging global footprint, extensive customer insight & multilingual capabilities.

How we do it?

Multilingual customer support

Multilingual Customer Support

Build cultural connections with new customers and serve new markets.

Back office support

Back Office Support

A customized approach to back-office services that are an extension of your brand.

Social media and community management

Social Media and Communities Management

Connect, converse, and engage with customers through social channels.

Engagement technology

Engagement Technology

Consistent communication and management across all channels.

Allied at home

Allied at Home

The work at home solution built for CX resiliency.

Live chat and messaging

Live Chat and Messaging

Meaningful digital connections for a lasting positive brand impression.

Learn More About Sales and Customer Operations

Customer Operations for Customer Service

What Are Customer Operations

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