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Revitalizing Connectivity:
A Case Study in Transformative Customer Retention

Learn how we propelled a telecom giant to a record-breaking 75% retention rate by implementing strategic interventions.

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Everything you need to know about the world of outsourcing, from BPO, Costumer Care & Tech support all the way to PMO, Web Development and technology development.

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We cultivate a culture of excellence.

Exceptional outcomes are a team effort. We empower each member to contribute, fostering a culture that drives success.

What we believe in

At Allied Global, we’re driven by a powerful combination of execution excellence, audacious innovation, and a collaborative spirit.

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Company Values

Why we exist

Our mission is to create value for our Allies, clients, and shareholders, with passion for continuous improvement.

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Manifesto

Over 1k brands achieve real results with our global experts monthly

We deliver exceptional service with a near-perfect 98% client satisfaction score.

+20k

Employees
worldwide

18

Delivery
centers

+150k

Monthly
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Global Partners

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Careers

Build a rewarding career. Explore 100+ open positions across the globe and join our vibrant global team.

Aout Us

Connect. Empower. Succeed.

Real connections, real results.
We build efficient contact centers & AI-powered teams to drive customer satisfaction and growth.

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With more than 500 job positions, adding up to the over 5,000 positions we already had, we are thrilled to announce the opening of our seventh site in Guatemala, this time focused on positions dedicated 100% to professional careers such as technology, engineering, administrative services, legal, accounting, finance, and others.

In this edition of #AllyTalks, we will be talking to our Corporate Communication & Culture Manager, Mariella Fernández, about the #culture within Allied Global. Subscribe to our channel and don’t miss our next #AllyTalks.

Allied Global, in collaboration with strategic partners Vensure HR and Solvo Global, operates in over 17 countries, boasting 28 headquarters and employing over 30,000 professionals worldwide. With a strong presence in Guatemala and other key markets such as Honduras, Colombia, United States, Mexico, and the Dominican Republic, Allied Global has cemented its position as a leading provider of nearshore talent solutions.

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We’ll keep you updated on our upcoming Webinars and Tech Talks