Industry Experience

At Allied Global, we are passionate about innovation, which is why, through our 15 years of market experience, we have acquired valuable knowledge in the different industries we service. Thanks to our philosophy, which is based on creating long-term partnerships, we have managed to work with a wide range of clients in a wide range of industries.

Throughout the years, we have built ample experience in the following industries: Travel & Hospitality, Technology, Utilities, Manufacturing, Banking & Financial Services, Communications, Media & Entertainment, and Government accounts.

In Travel and Hospitality, the end clients experience is a crucial asset; setting experience standards in the market by being competitive, innovating, and improving the experience at every point of contact with the brands we manage, is critical to provide the best experience in the customer’s lifecycle of our clients.

We know that Technology is advancing rapidly, so our experience managing technology services, which are always in a constant innovation process, add value to our customers’ strategies, thus achieving a close to perfect execution.

In the Utilities vertical, delivering a high-quality result with a customer-centric approach is our priority. This has allowed us to develop critical differentiators between service providers in deregulated markets, providing essential feedback on pricing and the competition standing in these markets to make our clients pivot in critical areas at optimal times.

Through data analysis and automation in Manufacturing, we have revolutionized the production process. With the consumer base being taken care of, companies can focus on supply chain and manufacturing, delivering a consistent customer experience across every point of contact.

Experience has shaped our Banking and Financial Services expertise. For years, the BPO industry has been an instrument to improve banking and financial services’ profitability. Thanks to this experience, we managed to ensure increased profitability, improve the customer experience, and expand its consumer base.

When discussing the Communications, Media, and Entertainment vertical, we have transformed ourselves to compete within these industries with the advent of the digital age, opening new avenues of growth. At Allied Global, we have positioned ourselves as a leading provider of business services, enabling continuous process efficiency by the experience generated through these engagements.

Last but not least, we have also developed experience in servicing Government. We know that governments face significant challenges and address emerging issues while implementing digital transformation initiatives. Hence, our commitment and willingness to conduct and develop services is a key and essential activity.

Allow us to become your best Ally to help take your business to the next level. Through our proven experience in different industries, Allied Global has developed and diversified its client portfolio in multiple sectors, obtaining specialized capabilities and added value for each sector.

For more information, please contact our business development team to help you achieve sustainable growth through a personalized plan for your company. Contact us at solutions@alliedglobalbpo.com