Our Story.

Time and time again we've helped our clients communicate with their customers quickly, efficiently and effectively. We consistently deliver on our promises and that's a record you can't afford to ignore.

Allied Global began operations in 2005 in Guatemala City with a Contact Center of 50 stations, providing services for a local telecommunications company. In 2008, Allied Global entered the U.S. Market and started providing bilingual services. Later in 2013, Allied Global acquired Marketlink, a US company with more than twenty years of success in the contact center industry. Today, we have grown to more than 4,000 seats and more than 6,500 allies in four countries and 10 centers; offering both Business and Technology Services.

We are committed to being the best partner to our clients by providing solutions they need with outstanding results, complying with all regulations, and implementing the best technology solutions at the most competitive price. We are dedicated to exceeding client goals at all levels, with integrity that will foster continued long-term client relationships.

Our Vision and Mission

Our Vision:

"To be a driving force for development and creators of oppotunities."

Our Mission:

"Create value for our Allies, clients, and shareholders, with passion for continuous improvement."

Our Values.


About Allied Global


Global headquarters: Guatemala City, GT


U.S. headquarters: Thornton, CO


13 sites in 6 countries

4,500 + seats


6,500 + employees



Business and technology services